From 608 reviews
Mooglie Jones
Mooglie Jones

Very friendly with many options for Enzo’s stay. They offered a “pup-giving”dinner option. They even have a drive thru for pickup!

Response from business owner

Mooglie,

We are SO glad Enzo enjoyed his stay and his tummy was full on Thanksgiving Day! We hope it brought a little "home" to him. We look forward to seeing you all in the future. Happy Holidays!

via Google
Pamela Pryor
Pamela Pryor

It may be hard to believe, but my dog pulls me to get into the Pet Resort and Spa. She's happy coming and going. And I am happy too because even though my girl Scout gets royal care, it does not cost more than other vets.

Response from business owner

Pamela,

Scout is SUCH a gem 🙂 We are so happy she gets as excited as we do, when she comes to the resort!

via Google
Jane Kahler Art
Jane Kahler Art

Harry looks beautiful!

Response from business owner

Jane,

We are so glad you and Harry are happy! We can't wait to see him again!

via Google
Maureen Murphy Greenwood
Maureen Murphy Greenwood

Ehki seemed to have a great time. We will be coming back to daycare on a regular basis. Thank you so much for the wonderful caring staff who made this adventure possible

Response from business owner

Maureen,

Ehki did SO well in daycare! We are happy to have a new pal in the yard!

via Google
Jaya Ransom
Jaya Ransom

my puppy loves coming here. Gets excited daily every time she arrives.

Response from business owner

Jaya,

Coco Chanel is such a sweet little lady! Our tails are wagging when we see her too!

via Google
Kevin Liberty
Kevin Liberty

I've gone twice for daycare, including one overnight stay. I was nervous at first, since my pup hasn't had a lot of chances to socialize before this, but I was reassured and updated throughout his stay. Couldn't be happier, and looking …

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Kathy Schutz
Kathy Schutz

My dachshunds were happy and seemed surprisingly calm after their first weekend at the Royal Pet Resort and Spa. The employees are VERY friendly and you can tell they love the dogs!

Response from business owner

Kathy,

Hans and Willie and so sweet and loveable! They seemed to really enjoy themselves. Thank you for the great review!

via Google
Bill McVegh
Bill McVegh

Although my dog looks good, the price was more than I was quoted. Additionally, I mentioned to the groomer that there was some matting that was the primary reason for us having her groomed. The difficult matting under the front legs was …

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Response from business owner

Bill,

We sure do love Finley! He is a GREAT daycare doggie! I am so sorry to hear about the matting issues and will follow up with staff to ensure this does not happen in the future. We look forward to seeing Finley again soon!

via Google
Robyn H
Robyn H

They take great care of our pup Charlie. It's a bit on the pricey side, but you get what you pay for.

Response from business owner

Robyn,

Thank you for the glowing review! Charlie is a gem 🙂

via Google
cindy Bosillo
cindy Bosillo

We boarded our 2 puppies there for 9 days, I was amazed of how caring they where. They went above and beyond my expectations. Stephanie the manager kept us informed daily. We had them in a Royal suite and could watch our puppies 24 hours a…

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Response from business owner

We are so very lucky to have Stephanie as our Kennel Manager! Thank you for the wonderful review! We look forward to seeing Augie Doggie and Nathan again in the future!!

via Google
Linda Carr
Linda Carr

Diamond is the BEST!! Her attentiveness to Argus this weekend was above and beyond.

Response from business owner

We agree!!! Diamond is one of the best! We are so glad Argus could be well taken care of while you were away!

via Google
Fred Johnston
Fred Johnston

Our dog received the TLC. That made it so much better for her. We loved the pictures that were sent.

Response from business owner

Fred,

We sure did love spending that quality time with Myla!! Tulla had SO much fun in daycare! We look forward to seeing them again soon!

via Google
Paige DeMoore
Paige DeMoore

We have an 8-year-old dog that has not had a lot of social interaction with other dogs, so I was a bit nervous to begin daycare. However, The Royal Pet Resort has absolutely exceeded my expectations!!! Our pup leaps out of the car with …

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Response from business owner

Paige,

Pepino is such a love bug!!! He has so much fun with his doggy and people friends! Thank you for the wonderful review!

via Google
Jack Wickstrom
Jack Wickstrom

Great service and a happy dog!

Response from business owner

Marshall is a BLAST to have in Daycare!

via Google
Ray Warren
Ray Warren

Great, friendly staff! They care about your pet!

Response from business owner

Ray, thank you!!! It’s easy to be good at what you do when you LOVE what you do! Thank you for the kind words!

via Google
Juan Diaz
Juan Diaz

My dog Flash loves going to Daycare there. He starts jumping and wanting out of the car before we can even park! He always has a great time and the team truly does car about them. Highly recommend anyone take their dog there, they’ll have a…

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Response from business owner

Flash is just awesome! He is very loved here. Thank you for the positive review!

via Google
Joe Reeder
Joe Reeder

We have been using Richter for 10 years, I have never been anything but pleased with their groomer, Carmen. She always listens and they look great each time!

Response from business owner

We love Ellie and Chase! Thank you for your continued business and kind words.

via Google
steve long
steve long

Great for boarding. Very friendly staff.

Response from business owner

Steve,

Thank you for your kind words! We love our handsome Creed!

via Google
Johnny Roth
Johnny Roth

Always trust Royal Resort to watch my babies while we go out of town.

Response from business owner

Johnny, what a great video!!! 🤣 we love those fur babies!

via Google
Desiree Makowski
Desiree Makowski

My dog is almost 7 years old and we just boarded her for the first time. She’s always been shy with people but loves to play with other dogs. Leaving her with friends or family on past trips out of town she’s always had some separation …

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Response from business owner

Desiree,

We never want Roxy to leave!! I'm snuggling with her right now 🙂

via Google
Caren Handleman
Caren Handleman

They took great care of my dogs. I'll gladly ask them to take care of them again.

Response from business owner

Thank you Caren! We hope they come back for some more fun soon!!

via Google
Amanda Mahan
Amanda Mahan

Our sweet girl loved staying at the resort and she was SO well taken care of! They answered all of my questions and made sure all of her needs were met. We highly recommend them for boarding!

via Google
Mr. Our Purpose Is Your Blessing
Mr. Our Purpose Is Your Blessing

We had the pleasure of taking our puppy here for a 4 night stay and had a pleasant experience. The checking in process was very smooth, as well as the picking up process. When we picked up our puppy and got him back home, he was very …

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Response from business owner

I am so sorry to hear that! The experience can be stressful on some pups. Always feel free to reach out so we can have him seen by a doctor, if needed. We cherish all of the dogs that come to see us and hope that he is feeling much better now. We hope to see you again soon!

via Google
Paul Reschke
Paul Reschke

A swell place to have a day where we know our dog will be cared for and enjoy the day.

via Google
Sammie Clark
Sammie Clark

Our first time to board here and we are very pleased. Will definitely come back and I will plan our next grooming appointment here. Very accommodating and friendly staff and prices are great!

via Google
Michael Munoz
Michael Munoz

They always take great care of my baby Koda

Response from business owner

We absolutely LOVE Koda! Thank you for the glowing review! 🙂

via Google
USGenXr
USGenXr

There have been hiccups boarding my chihuahua but the Resort Manager is willing to communicate and make things right, which I do appreciate. I also love how the send texts and photos of my dog while she is in their care so I can see how she…

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Response from business owner

Shannon, I am so sorry to hear that you did not have a positive experience with us, here at The Royal Pet Resort and Spa. We truly adore Daisy and are very sorry to hear that she won't be returning to stay with us. I would love to hear your feedback on your experience. Feel free to call the Resort or email me personally.

Best wishes,

Natasha Buster

Resort Manager

P: 817-478-8000

Email: natasha@theroyalpetresort.com

via Google
Samantha Miranda
Samantha Miranda

Initially I was planning on just using this resort to board only, but we saw you can add day care during their stay. So we tried it and my fur babies loved it! I’m planning on sending my girls to daycare now.

via Google
BJ Isaac
BJ Isaac

They did an awesome job with my baby girl (Chewy) she was all jacked up before I brought her there then when she left I could recognize my dog again. 👍🏾

via Google
Aureka Waller
Aureka Waller

Always available when I need them for last minute trips. Awesome and courteous staff!!

Response from business owner

We truly appreciate the kind review. Right back atcha! We have the most amazing and kind clients!

via Google
Christine Wagner
Christine Wagner

My baby always comes home happy and TIRED!

Response from business owner

Thank you for the great review!! We are so glad we can enrich your pup! 🙂

via Google
Winifred
Winifred

I love Royal Pet Resort and Spa but more importantly my dog, BB King, loves them more. When we pull up to the drive through, he immediately knows where he is. He is so excited to go to day care he almost jumps out of the car. What I really …

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Response from business owner

WE LOVE BB!!!! <3

via Google
Jameelah
Jameelah

The customer service is OUTSTANDING! They went above and beyond my expectations and made me feel safe going into a new place for my fur son Rolo!

I definitely will be coming back due to their kindness and attentiveness. Huge shoutout to …

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Response from business owner

Jameelah,

Thank you for the amazing review!! We look forward to a life long relationship!!

via Google
Diane Grindstaff
Diane Grindstaff

Our two year old Yorkie goes to the Royal for grooming and occasional boarding. Always a wonderful experience! Her groomer, Michelle, always does a fantastic job making her look pretty. Most of all, her love for our little one is evident …

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via Google
Christina Hernandez
Christina Hernandez

Staff is always kind and friendly, I don’t worry when we drop off our dog. I know he is in good hands.

via Google
Michelle
Michelle

What a wonderful facility! My pets came home exhausted and happy from play day all day! Also they sent some really professional-looking photos of my dogs playing. They were really good quality!

via Google
laura pope
laura pope

Kudos to Carman, groomer at the Pet Resort. Ziggy looked great after his first grooming. Thank you so much. Y’all are the best!

via Google
Diane Lammons
Diane Lammons

Was looking for a place to board my 4 dogs where someone was on premise 24 hours a day. The Royal Pet Resort offers tours, and I was very impressed with the facility, the cleanliness and the friendly staff. My furkids will be staying here …

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Connie Norwell
Connie Norwell

We are first time dog owners and new puppy parents, and the experience we’ve had at Richter / Royal Pet Spa has been outstanding. Our new puppy is a pretty nervous guy, but they took such good care of him at his daycare evaluation. A …

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Francheska Santiago
Francheska Santiago

UPDATE: A few minutes after sharing my review, the manager Natasha texted me back and Brittany called to let us know that we could pick up our baby Lilo! I'm over the moon! We have our baby back with us! We're so grateful, Lilo looks great …

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Response from business owner

Francheska,

I’m so glad we could get things figured out quickly and that you have your baby in your arms. We hope that you know we pride ourselves on compassion and life long relationships. Please let us know if you ever need anything in the future.

Natasha Buster

Resort Manager

via Google
Dawn Dennis
Dawn Dennis

The Royal Pet Resort and Spa really came through for me when I had an emergency situation in another state. They warmly welcomed my fur baby at the last minute, were extremely patient with me while checking her in, and even provided email, …

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Response from business owner

Dawn, thank you so much for the positive review! We are so happy we could help ease your fears and worries during a difficult time.

via Google
Mike Bryan
Mike Bryan

Winnie loves to come and play!

Response from business owner

We are so glad Winnie is back!!! She is doing great!

via Google
Merry Girl
Merry Girl

I love Royal Pet Resort. These people are wonderful. My dog comes home so happy. I highly recommend them for either boarding or daycare. ❤️❤️

Response from business owner

We love them all!!! 🙂 Thank you for your kind words.

via Google
Barbara Spearman
Barbara Spearman

Always the best care from all employees! Our 3 daschunds love Richter!

Response from business owner

Thank you, Barbara!!

via Google
Val Ramos
Val Ramos

This was the first time we setup overnight stays for our little girl Ginger. She's a Chihuahua and she's a nervous little one to begin with. She's not your typical snappy Chihuahua and loves everyone. They treated her right and as far as we…

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Response from business owner

We are so glad Ginger did so well!! She sure is a blessing 🙂

via Google
Susan Hensley
Susan Hensley

Bandit always loves boarding here and playing with the other pups during daycare. So glad daydaycare was extended to the weekend.

via Google
C B
C B

This place is awesome! The office staff was so kind and helpful. Used for daycare today and a bath but will absolutely use for boarding and other services going forward! 100% happy!!! 10 stars if Google went that high!

Response from business owner

CB! We are so happy to hear you and your pup enjoyed your visit!!! We are truly best to have such an amazing staff. Thank you for your feedback! I will message google about the 10 stars 😜

via Google
Nancy MacDonald
Nancy MacDonald

Love this place! Everyone is nice and took good care and of my puppy!

Will definitely use them again

via Google
Northern Ontario Algoma East Central
Northern Ontario Algoma East Central

This truly is the most amazing place to board your pets. When we arrive our cat (Alice) runs down the hall into her condo (as we call it) and, after the first visit, has never shown any trace of apprehension when we bring her. The set up …

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pam joslin
pam joslin

My fur baby Crash loves his daycare days. He always comes home tired. And the staff is so friendly.

via Google
Greg Swindle
Greg Swindle

No better place to give the puppies a day off.

via Google
Suzanne
Suzanne

So grateful for the care that they have my dog who has diabetes and high anxiety. Highly recommend this wonderful place for boarding pets.

via Google
Nathan Brehn
Nathan Brehn

Awesome experience! Very helpful in ensuring proper set up. Awesome staff and worth every penny!

via Google
Aly Johnson
Aly Johnson

They took care of my Winston very well. They have wonderful staff! It literally felt like I was dropping my child off for his first day of daycare and it went really well.

via Google
Cheryl Robinson
Cheryl Robinson

Love the care they give my dog!! Michelle is usually her groomer and does a great job!!

via Google
Desirae Dahn
Desirae Dahn

Today was our first visit to the spa for grooming. The drive through drop off and pick up was so convenient and easy! The staff was incredibly friendly, patient, and knowledgeable. Our dogs got full service treatment and they will most …

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p s
p s

My girlfriend's dog says this place is the best. If you don't believe me, just ask him.

via Google
Troy Nix
Troy Nix

Clean and responsible people working there I highly recommend it.

via Google
Kathleen Holland
Kathleen Holland

This was my Charlie’s first day at The Royal Pet Resort and Spa. I am extremely pleased with the care and professionalism of this facility.

I had lots of questions as I was nervous, but the staff was very kind and understanding.

Will …

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via Google
Joni Geier
Joni Geier

All of our puppies have gone to the spa, they got baths and nail trims and grinding. Just beautiful all of them!

We thank you all for taking such good care of all of our babies!

Sincerely,

The Geier Family

Response from business owner

Joni,

We love ALL the Geier dogs!! What a crew! Thank you so much for the glowing review, we are so glad to make you and your babies so happy!

via Google
Nadeen Alexander
Nadeen Alexander

Our dog Teddys first experience being boarded we were nervous but the staff made us feel at ease. We just picked him up and all is well🙂

Response from business owner

Nadeen,

Thank you so much for your positive feedback!!! Teddy is part of the family now 🙂

via Google
Billv
Billv

Great place to board your dog. Staff was superb! Highly recommended. Will definitely be using them in the future.

via Google
Erin Ferguson
Erin Ferguson

Zoey enjoyed day camp and came home tired! So she got all her energy out! Everyone is very nice there and takes good care of our baby!

via Google
Donna Keaton
Donna Keaton

This is a great place to take your fur babies, Dr Richter and his staff are first rate

via Google
Sylvia Dunphy
Sylvia Dunphy

My little Sophie has never looked so good after her grooming. The staff were very pleasant. Sophie and I will be back!

via Google
Belinda Zuhlke
Belinda Zuhlke

This place was highly recommend, after doing a tour of the facility we felt comfortable moving forward with boarding our beloved Bea at this location. This was Bea’s 1st boarding experience, she was a little nervous at first but after a …

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Patricia Borelli
Patricia Borelli

Denali loves going to daycare & we are so Thankful he is well taken care of while he is there.

via Google
Mia Johnson
Mia Johnson

Another glowing review for grooming and daycare services!! My babies look AMAZING!! I’ve already booked their next two appointments; and I’m looking at a daycare package!! This place is EXACTLY what a pet parent could hope for… your one …

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Response from business owner

Mia, we so appreciate your glowing review!! We truly love what we do and where we have chosen to do it!

via Google
SF McCurdy
SF McCurdy

Staff is amazing at Richter’s. They genuinely care and love on your pets. We use grooming and dog daycare there as well. Drop off through the drive thru makes the process too easy and cameras at daycare allows you to enjoy your pet from …

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Saundra Hill
Saundra Hill

Everything was great except we weren’t able to see Rona online. It always said offline.

via Google
Donald Lewis
Donald Lewis

They do a good job on my little Shih Tzu

via Google
Robert D Hensley
Robert D Hensley

Great time for Bandit

via Google
Mary Lynch
Mary Lynch

Best Pet resort I have found in the metroplex. Exceptionally caring and animal loving employees.

via Google
Marie Vatcher
Marie Vatcher

EXCEPTIONAL my princess loved it

only 1 problem very pricey

via Google
Jennifer Corpus
Jennifer Corpus

My Rottie always has the biggest smile after daycare. And I love how he conks out before we get home. A full day of fun and friends ♡

Response from business owner

T-Bone is a fan favorite! He is always having a great time. Thank you so much for your positive feedback!

via Google
monica lewis
monica lewis

super friendly. boarded our two dogs there for 5 days. Called immediately when issue occurred and were very polite and accommodating even though our dog was the culprit. Highly recommend!

Response from business owner

Brewer and Lucy are so sweet!!! We do our absolute best to stay in contact with our owners and know how imperative it is to be in the know. Thank you for your great feedback!

via Google
Charles Woodruff
Charles Woodruff

The staff treated Maverick and Peppa like family, even sent videos of Maverick showing how the new arthritis medication was working nicely on his rear legs!

via Google
James
James

Excellent staff and my kid loves it in daycare and the whole staff

via Google
Leah Lipinski
Leah Lipinski

really good place to take your babies

Response from business owner

We LOVE Piper! Thank you so much for your positive feedback.

via Google
Cassidy Wood
Cassidy Wood

RPR/Richter takes such good care of our fur-baby – daycare, boarding, grooming, and vet care! It has taken him a bit to get use to the daycare setting…he hasn’t always been the easiest dog in the bunch to deal with. The daycare directors …

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Response from business owner

It has been such a pleasure to see Goose grow and learn with us! Thank you so much for the positive feedback. We truly have such an awesome staff!!

via Google
k Campbell
k Campbell

Everyone at Richter loves and takes care of our dogs! You guys really care! I want to give a shout out to Stacy who is so knowledgeable and goes out of her way to help! She is amazing!!!!

Response from business owner

Thank you for your AWESOME review!!!

via Google
George Wylie
George Wylie

I think Kodi enjoyed his stay. The customer service is exceptional. The staff was extra friendly.

Response from business owner

Kodi was such a pleasure to care for! We hope to see him again when you are in need of our services. Thank you for the feedback!

via Google
Angela Hailey
Angela Hailey

The groomers at Richter’s are the best! My corgi has an undercoat that is thick. He sheds constantly, even though we brush him daily. Carmen gets all his undercoat out & trims him to perfection! He looks so good when we pick him up! His …

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Chris Williams
Chris Williams

Since I was not the one being boarded I don’t really have an opinion but my two pups did and they looked super happy and were not in any hurry to leave when I picked them up. The last kennel I used they looked they had been held hostage for…

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Melissa Funk
Melissa Funk

Great introductory day!

via Google
Erika Martinez
Erika Martinez

My two puppies LOVE to come here for daycare! All the staff are super friendly, helpful and accommodating. Love how I can drop my babies off for daycare and they can get their health taken care of while they’re already here in addition to …

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Leslye Wilkes
Leslye Wilkes

Great service. Please take your own dog food!

via Google
B Smoler
B Smoler

Michelle was wonderful with my pets for grooming, especially with my very old and fragile girl.

via Google
Lisa Miller
Lisa Miller

Carmen always does a great job grooming Jess. She and the rest

Of the staff working at the Pet Resort are always friendly and helpful.

via Google
Stacie Taylor
Stacie Taylor

Very compassionate, professional and friendly. My pet was happy and the staff was very accommodating.

via Google
Beverly Davis
Beverly Davis

Our family went out of town and our new puppy stayed with the Royal Pet Resort and Spa. They took excellent care of him and loved the daily updates and webcam. Highly recommend

via Google
Michelle Jacobs
Michelle Jacobs

Richter Animal Hospital and the Royal Pet Resort are the most amazing caring people. They treat and care for my sweet Sadie J. as if she were their own. I absolutely trust them for daycare / boarding and medical treatment. If Sadie doesn…

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Response from business owner

Michelle,

You are SO right. We love her like our own!! Thank you so much for your kind, uplifting words.

via Google
Jill Lawless
Jill Lawless

The staff and doctors here are the BEST!!!

Response from business owner

Well, we think YOU'RE the best, Jill!! Thank you for the great review.

via Google
Christy Kerr
Christy Kerr

Great stay as usual. I forgot to grab Jack's food when we picked him up. Other than that everything is wonderful

Response from business owner

Christy,

Jack is a pleasure. So sorry for the inconvenience with the food!! We hope to see you guys again soon!

via Google
Socorro Olivia Castillo
Socorro Olivia Castillo

I had a wonderful experience and my dog was treated like a princess!!

Thank you so much for treating her so well! I will be back!

via Google
Tracy L
Tracy L

I got to watch my pet. He had TV as well.

Response from business owner

Tracy,

We are so glad you could keep an eye on your baby! The TV's really help drowned out the sound and give them some semblance of home. We hope to see you guys again soon!

via Google
Jennifer Wilcox
Jennifer Wilcox

My fur babies absolutely LOVE going to day play! I know this because they are always super excited and there is no dragging then on the leash! Highly recommend this facility:

Response from business owner

Jennifer,

Chica and Gordo are staff favorites!!! We are so happy they are able to tell you how much they love it 🙂

via Google
R Garrett
R Garrett

Top of the line dog hotel . Your dog will love it also!!!

Response from business owner

We so appreciate your positive feedback!

via Google
npoole
npoole

Thank you Monze for always making my girls look even more beautiful !

Response from business owner

Monze is one of a kind!! We are so glad she can help your girls feel so beautiful!!

via Google
Marianne Ehrlich
Marianne Ehrlich

I have had my dogs stay here and they take the best care of them. Treat them like their own and love the cameras in their room so I can peek in on them.

Also their groomers are amazing. My chow Winston always looks so handsome when he comes…

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Response from business owner

Marianne,

Winston, Millie, Margo and Pixie are absolutely part of the RPR family. We just adore them! Thank you for the positive feedback!

via Google