Loved how they kept me in touch with any changes in the dog.
WE LOVE EFFIE!!!! I know our leadership team works very hard to ensure all our pet parents are in the loop, so they can make the best decision for their pups. Thank you so much for the great review Debbie! We can't wait to see your sweet little baby Effie again soon.
Our sweet Bingham was happy and clean when we picked him up today. This staff is the best! Friendly and supportive.
Donna,
Bingham is our sweetest old man <3 We love spending time with him, and making him as comfortable and happy as possible. Thank you for trusting us with Bingham's care!
They took such good care of Patches.
Donna,
Patches was looking like a fine, distinguished gentleman when he left us! What a sweet boy you have. Thank you for giving us the opportunity to meet him and yourself. We look forward to helping you with all of your animal care needs, in the future!
I was very impressed with this place and its staff! This place is a well oiled machine and they take excellent care of your pet as if they were their own. Very professional and very caring. I will definitely be going back! Highly highly …
read moreSarah,
We ADORE Bean!!! He is such a sweet little baby boy! We can't wait to spend more time with him in the future. Thank you for the 5 stars!
Harper and Clark love their time spent at Royal Pet Resort! They are always so excited when I drop them off at daycare/boarding and just the right amount of tired when I pick them up. As a bit of a helicopter dogmom, I appreciate the yard …
read moreMeghan,
We truly love Harper and Clark. We are overjoyed that they have such a pleasant experience with us! Thank you for your supportive and glowing review. We will see you all again soon!
I love it here! My large Bernedoodle comes here for grooming and they are always so great with him. His groomer is Michelle and we absolutely love working with her!
Katelin,
Thank you so much for your review! Michelle is so kind and SO great at what she does. Duke is such a sweetheart and so adorable. We absolutely adore him.
Great resort!! I've been using them for over a year now and Zoe loves it there and so do I!! They are very professional, caring, dependable and friendly. I wouldn't take Zoe anywhere else. I recommend Royal Pet Resort over the rest!! 🧡
Larry,
We absolutely adore Zoe and ALL her spunk! She is such an active, sweet, and smart girl. Thank you so much for your kind words.
The staff were excellent. They were very patient with Mando and I felt like they were really looking out for him and letting him have fun. I got back a very tired and happy dog which helps out a lot. He’s definitely looking forward to …
read moreMando was a complete gentleman during his evaluation process! Thank you so much for the glowing review!
I love how you can watch your pup from your phone while at work , keeps us at ease knowing she's having fun and definitely well attended too
Andy,
We love that you can watch as well! I am so glad you get peace of mind, knowing your baby is in great hands. Thank you for the great review!
I was nervous to board my 13 year old lab and 8 year old terrier since they were used to another resort. The staff took such good care of them and I knew they were in good hands. I love the webcams and ability to text with questions. Very …
read moreJessica,
We absolutely ADORE Ranger and Millie! They did so well! I know the staff truly enjoyed spending one on one time with Ranger, and had so much fun with Millie in daycare. We hope to see them again very soon! They are part of the family now!
How can it get better than this? You drop off and pick up your pet in the drive thru! Everyone was so sweet! Our Lottie had a great day. She is already snoozing!
Lisa, we absolutely LOVED having Lottie with us today for daycare. She was a gem! Her friends will be waiting to see her again soon! Thank you for the glowing review!
We scheduled a walk thru tour about 4 months before our anticipated dates and was thoroughly impressed with the facility, the staffs prep for activities and dogs, and answers to questions regarding a variety of concerns.
We dropped off our…
read moreThank you, Kristina! We look forward to seeing you back soon!
I have never had an issue in the year I’ve been getting my dog groomed here. I can’t believe I found a place that makes me feel so comfortable taking my dog to. Everyone is so friendly and you can tell they love animals unlike PetSmart. I …
read moreThank you, Kayla! We pride ourselves in being one of a kind. We are so glad that trust us with the care of your beloved pet.
Very friendly with many options for Enzo’s stay. They offered a “pup-giving”dinner option. They even have a drive thru for pickup!
Mooglie,
We are SO glad Enzo enjoyed his stay and his tummy was full on Thanksgiving Day! We hope it brought a little "home" to him. We look forward to seeing you all in the future. Happy Holidays!
It may be hard to believe, but my dog pulls me to get into the Pet Resort and Spa. She's happy coming and going. And I am happy too because even though my girl Scout gets royal care, it does not cost more than other vets.
Pamela,
Scout is SUCH a gem 🙂 We are so happy she gets as excited as we do, when she comes to the resort!
I've gone twice for daycare, including one overnight stay. I was nervous at first, since my pup hasn't had a lot of chances to socialize before this, but I was reassured and updated throughout his stay. Couldn't be happier, and looking …
read moreBenni is the absolute best!! We hope to see you guys again soon!
My dachshunds were happy and seemed surprisingly calm after their first weekend at the Royal Pet Resort and Spa. The employees are VERY friendly and you can tell they love the dogs!
Kathy,
Hans and Willie and so sweet and loveable! They seemed to really enjoy themselves. Thank you for the great review!
Although my dog looks good, the price was more than I was quoted. Additionally, I mentioned to the groomer that there was some matting that was the primary reason for us having her groomed. The difficult matting under the front legs was …
read moreBill,
We sure do love Finley! He is a GREAT daycare doggie! I am so sorry to hear about the matting issues and will follow up with staff to ensure this does not happen in the future. We look forward to seeing Finley again soon!
We boarded our 2 puppies there for 9 days, I was amazed of how caring they where. They went above and beyond my expectations. Stephanie the manager kept us informed daily. We had them in a Royal suite and could watch our puppies 24 hours a…
read moreWe are so very lucky to have Stephanie as our Kennel Manager! Thank you for the wonderful review! We look forward to seeing Augie Doggie and Nathan again in the future!!
We have an 8-year-old dog that has not had a lot of social interaction with other dogs, so I was a bit nervous to begin daycare. However, The Royal Pet Resort has absolutely exceeded my expectations!!! Our pup leaps out of the car with …
read morePaige,
Pepino is such a love bug!!! He has so much fun with his doggy and people friends! Thank you for the wonderful review!
My dog Flash loves going to Daycare there. He starts jumping and wanting out of the car before we can even park! He always has a great time and the team truly does car about them. Highly recommend anyone take their dog there, they’ll have a…
read moreFlash is just awesome! He is very loved here. Thank you for the positive review!
My dog is almost 7 years old and we just boarded her for the first time. She’s always been shy with people but loves to play with other dogs. Leaving her with friends or family on past trips out of town she’s always had some separation …
read moreDesiree,
We never want Roxy to leave!! I'm snuggling with her right now 🙂
We had the pleasure of taking our puppy here for a 4 night stay and had a pleasant experience. The checking in process was very smooth, as well as the picking up process. When we picked up our puppy and got him back home, he was very …
read moreI am so sorry to hear that! The experience can be stressful on some pups. Always feel free to reach out so we can have him seen by a doctor, if needed. We cherish all of the dogs that come to see us and hope that he is feeling much better now. We hope to see you again soon!
There have been hiccups boarding my chihuahua but the Resort Manager is willing to communicate and make things right, which I do appreciate. I also love how the send texts and photos of my dog while she is in their care so I can see how she…
read moreShannon, I am so sorry to hear that you did not have a positive experience with us, here at The Royal Pet Resort and Spa. We truly adore Daisy and are very sorry to hear that she won't be returning to stay with us. I would love to hear your feedback on your experience. Feel free to call the Resort or email me personally.
Best wishes,
Natasha Buster
Resort Manager
P: 817-478-8000
Email: natasha@theroyalpetresort.com
I love Royal Pet Resort and Spa but more importantly my dog, BB King, loves them more. When we pull up to the drive through, he immediately knows where he is. He is so excited to go to day care he almost jumps out of the car. What I really …
read moreWE LOVE BB!!!! <3
The customer service is OUTSTANDING! They went above and beyond my expectations and made me feel safe going into a new place for my fur son Rolo!
I definitely will be coming back due to their kindness and attentiveness. Huge shoutout to …
read moreJameelah,
Thank you for the amazing review!! We look forward to a life long relationship!!
Our two year old Yorkie goes to the Royal for grooming and occasional boarding. Always a wonderful experience! Her groomer, Michelle, always does a fantastic job making her look pretty. Most of all, her love for our little one is evident …
read moreWas looking for a place to board my 4 dogs where someone was on premise 24 hours a day. The Royal Pet Resort offers tours, and I was very impressed with the facility, the cleanliness and the friendly staff. My furkids will be staying here …
read moreWe are first time dog owners and new puppy parents, and the experience we’ve had at Richter / Royal Pet Spa has been outstanding. Our new puppy is a pretty nervous guy, but they took such good care of him at his daycare evaluation. A …
read moreUPDATE: A few minutes after sharing my review, the manager Natasha texted me back and Brittany called to let us know that we could pick up our baby Lilo! I'm over the moon! We have our baby back with us! We're so grateful, Lilo looks great …
read moreFrancheska,
I’m so glad we could get things figured out quickly and that you have your baby in your arms. We hope that you know we pride ourselves on compassion and life long relationships. Please let us know if you ever need anything in the future.
Natasha Buster
Resort Manager
The Royal Pet Resort and Spa really came through for me when I had an emergency situation in another state. They warmly welcomed my fur baby at the last minute, were extremely patient with me while checking her in, and even provided email, …
read moreDawn, thank you so much for the positive review! We are so happy we could help ease your fears and worries during a difficult time.
The staff was so helpful in helping our large shy puppy to interact with the other dogs in daycare. He now loves to attend day care!
He becomes so excited to play with all his friends.
Jeannine! What a cute baby Remy photo! We cannot even express how much we love him. Anytime I catch him hanging out in the yard, he looks like a super model! We are so blessed to have his hilarious personality, and dashing looks, in our Daycare department. Here's to many more years of Remy fun!!!
This was the first time we setup overnight stays for our little girl Ginger. She's a Chihuahua and she's a nervous little one to begin with. She's not your typical snappy Chihuahua and loves everyone. They treated her right and as far as we…
read moreWe are so glad Ginger did so well!! She sure is a blessing 🙂
This place is awesome! The office staff was so kind and helpful. Used for daycare today and a bath but will absolutely use for boarding and other services going forward! 100% happy!!! 10 stars if Google went that high!
CB! We are so happy to hear you and your pup enjoyed your visit!!! We are truly best to have such an amazing staff. Thank you for your feedback! I will message google about the 10 stars 😜
This truly is the most amazing place to board your pets. When we arrive our cat (Alice) runs down the hall into her condo (as we call it) and, after the first visit, has never shown any trace of apprehension when we bring her. The set up …
read moreToday was our first visit to the spa for grooming. The drive through drop off and pick up was so convenient and easy! The staff was incredibly friendly, patient, and knowledgeable. Our dogs got full service treatment and they will most …
read moreThis was my Charlie’s first day at The Royal Pet Resort and Spa. I am extremely pleased with the care and professionalism of this facility.
I had lots of questions as I was nervous, but the staff was very kind and understanding.
Will …
read moreAll of our puppies have gone to the spa, they got baths and nail trims and grinding. Just beautiful all of them!
We thank you all for taking such good care of all of our babies!
Sincerely,
The Geier Family
Joni,
We love ALL the Geier dogs!! What a crew! Thank you so much for the glowing review, we are so glad to make you and your babies so happy!
This place was highly recommend, after doing a tour of the facility we felt comfortable moving forward with boarding our beloved Bea at this location. This was Bea’s 1st boarding experience, she was a little nervous at first but after a …
read moreAnother glowing review for grooming and daycare services!! My babies look AMAZING!! I’ve already booked their next two appointments; and I’m looking at a daycare package!! This place is EXACTLY what a pet parent could hope for… your one …
read moreMia, we so appreciate your glowing review!! We truly love what we do and where we have chosen to do it!
Staff is amazing at Richter’s. They genuinely care and love on your pets. We use grooming and dog daycare there as well. Drop off through the drive thru makes the process too easy and cameras at daycare allows you to enjoy your pet from …
read moresuper friendly. boarded our two dogs there for 5 days. Called immediately when issue occurred and were very polite and accommodating even though our dog was the culprit. Highly recommend!
Brewer and Lucy are so sweet!!! We do our absolute best to stay in contact with our owners and know how imperative it is to be in the know. Thank you for your great feedback!