Staff is amazing at Richter’s. They genuinely care and love on your pets. We use grooming and dog daycare there as well. Drop off through the drive thru makes the process too easy and cameras at daycare allows you to enjoy your pet from …
read more
Everything was great except we weren’t able to see Rona online. It always said offline.
They do a good job on my little Shih Tzu
Great time for Bandit
Best Pet resort I have found in the metroplex. Exceptionally caring and animal loving employees.
EXCEPTIONAL my princess loved it
only 1 problem very pricey
My Rottie always has the biggest smile after daycare. And I love how he conks out before we get home. A full day of fun and friends ♡
T-Bone is a fan favorite! He is always having a great time. Thank you so much for your positive feedback!
super friendly. boarded our two dogs there for 5 days. Called immediately when issue occurred and were very polite and accommodating even though our dog was the culprit. Highly recommend!
Brewer and Lucy are so sweet!!! We do our absolute best to stay in contact with our owners and know how imperative it is to be in the know. Thank you for your great feedback!
The staff treated Maverick and Peppa like family, even sent videos of Maverick showing how the new arthritis medication was working nicely on his rear legs!
Excellent staff and my kid loves it in daycare and the whole staff
really good place to take your babies
We LOVE Piper! Thank you so much for your positive feedback.
RPR/Richter takes such good care of our fur-baby – daycare, boarding, grooming, and vet care! It has taken him a bit to get use to the daycare setting…he hasn’t always been the easiest dog in the bunch to deal with. The daycare directors …
read moreIt has been such a pleasure to see Goose grow and learn with us! Thank you so much for the positive feedback. We truly have such an awesome staff!!
Very happy with Cricket's grooming. Will definitely return!
I hope Cricket is happy, as well!! Thanks for the 5 star review!
Everyone at Richter loves and takes care of our dogs! You guys really care! I want to give a shout out to Stacy who is so knowledgeable and goes out of her way to help! She is amazing!!!!
Thank you for your AWESOME review!!!
I think Kodi enjoyed his stay. The customer service is exceptional. The staff was extra friendly.
Kodi was such a pleasure to care for! We hope to see him again when you are in need of our services. Thank you for the feedback!
The groomers at Richter’s are the best! My corgi has an undercoat that is thick. He sheds constantly, even though we brush him daily. Carmen gets all his undercoat out & trims him to perfection! He looks so good when we pick him up! His …
read more
Since I was not the one being boarded I don’t really have an opinion but my two pups did and they looked super happy and were not in any hurry to leave when I picked them up. The last kennel I used they looked they had been held hostage for…
read more
Great introductory day!
My two puppies LOVE to come here for daycare! All the staff are super friendly, helpful and accommodating. Love how I can drop my babies off for daycare and they can get their health taken care of while they’re already here in addition to …
read more
Great service. Please take your own dog food!
Michelle was wonderful with my pets for grooming, especially with my very old and fragile girl.
Carmen always does a great job grooming Jess. She and the rest
Of the staff working at the Pet Resort are always friendly and helpful.
Very compassionate, professional and friendly. My pet was happy and the staff was very accommodating.
Our family went out of town and our new puppy stayed with the Royal Pet Resort and Spa. They took excellent care of him and loved the daily updates and webcam. Highly recommend
Richter Animal Hospital and the Royal Pet Resort are the most amazing caring people. They treat and care for my sweet Sadie J. as if she were their own. I absolutely trust them for daycare / boarding and medical treatment. If Sadie doesn…
read moreMichelle,
You are SO right. We love her like our own!! Thank you so much for your kind, uplifting words.
The staff and doctors here are the BEST!!!
Well, we think YOU'RE the best, Jill!! Thank you for the great review.
Great stay as usual. I forgot to grab Jack's food when we picked him up. Other than that everything is wonderful
Christy,
Jack is a pleasure. So sorry for the inconvenience with the food!! We hope to see you guys again soon!
I had a wonderful experience and my dog was treated like a princess!!
Thank you so much for treating her so well! I will be back!
We were recommended The Royal Pet Resort and Spa from a friend. We absolutely love how they took care of our fur baby. He is a 7 month old Goldendoodle with a ton of energy. They would send us pictures of him having fun. We appreciate y’all…
read moreWhitney,
We were so blessed to be able to care for Max! He is a true gem. We hope to see you guys again soon!
I got to watch my pet. He had TV as well.
Tracy,
We are so glad you could keep an eye on your baby! The TV's really help drowned out the sound and give them some semblance of home. We hope to see you guys again soon!
My fur babies absolutely LOVE going to day play! I know this because they are always super excited and there is no dragging then on the leash! Highly recommend this facility:
Jennifer,
Chica and Gordo are staff favorites!!! We are so happy they are able to tell you how much they love it 🙂
Top of the line dog hotel . Your dog will love it also!!!
We so appreciate your positive feedback!
Thank you Monze for always making my girls look even more beautiful !
Monze is one of a kind!! We are so glad she can help your girls feel so beautiful!!
I have had my dogs stay here and they take the best care of them. Treat them like their own and love the cameras in their room so I can peek in on them.
Also their groomers are amazing. My chow Winston always looks so handsome when he comes…
read moreMarianne,
Winston, Millie, Margo and Pixie are absolutely part of the RPR family. We just adore them! Thank you for the positive feedback!
I am always at ease when making a decision to leave my Dougie Fresh at Richter Pet Resort and Spa, The staff is very loving, caring and attentive to all of the animals. Richter pet resort has always been accommodating to my pet as well as …
read moreRosalind,
We LOVE Dougie Fresh!! 🙂 He gives the sweetest kisses and hugs. We are so happy he is part of our Daycare program. Thank you so much for the positive feedback!
I am so impressed at this boarding facility. I only needed one night as a passing through traveler, but my dogs were not nervous to arrive and even tried to stay with the workers when I went to pick up. The facility is clean and the team …
read moreReagan,
Ellie Mae and Lola were a PLEASURE to have here at the resort. We truly do love these dogs like they are our own. We are always here, if you should need us again!
Was referred to them by creekside animal clinic for my cats grooming. I have no complaints. Great attitudes, fair prices and they accepted my care card.
Sheena,
Flacko was just great! I'm so glad we would accommodate your needs. Thank you for the positive feedback!
Excellent place to get your pet groomed and boarded. They take great care of your loved ones.
Bobby,
Izzy and Milo sure do enjoy their time with us, as we do with them. Thank you for trusting us with your pet's care.
After seeing The vet I realize that I was wrong my dog had allergies he had been scratching and once he got a haircut and expose a lot of the areas he had been scratching. This place is professional I took care of my dog I would highly …
read more
Best place ever!
From the staff, to their little suites and overall experience was just so perfect. I loved how much attention they put on each pet, their hospitality and how good they are at dealing with my dog. She is a nervous wreck but …
read more
I drive from Waco just to see Mack to groom my 2 angels. She is amazing and so good with my babies!!
This place is clean and the people are professional. We were able to login and watch our dog all day. She seem to be having a great time and the employees all really seem to love dogs. We have an upcoming stay booked for her for an entire …
read more
Love how caring and sweet they are with my older pup.
This is hands down the best pet boarding establishment that I’ve ever seen. I don’t live very close to it but it’s worth the drive! Recently my mother was in the hospital for an extended period of time and unfortunately my dog’s did not …
read more
Lucy the Pom loves her groomer, Monzie!
Linda,
Lucy sure is a CUTIE!! Monze loves her too!
My dog was a little hesitant at first and spent her first visit ignoring the other dogs and just following the people around. But she was completely different by her second visit, running around with the other dogs and playing in the pools…
read moreRobin,
They sure are entertaining! We are so glad your pup is thriving with us! Thank you so much for the positive feedback.
My dog gets so excited when he comes here, and they take such good care of him!
All the staff clearly loves dogs.
Landon Jake,
Thank you! We truly do love every dog that walks through our doors!!
They took great care of my fur babies all 3 of them,I take them back.
My boy loves this place and the staff are always helpful and amazing ❤️🦮
Excited care as usual, kiddos In for grooming and they looked marvelous! Thanks to Monze she is the best!
Lovely staff and reasonable pricing for boarding. You can tell they are fond of the animals in their care.
Cris,
Thank you so much for your 5 star review and wonderful feedback!
Royal Pet Resort and Spa has it all. Drive through drop off for doggy daycare. Ut's a one stop shop for grooming, vet care, boarding, daycare. Very reasonable prices too.
Mark,
Sadie and Fancy are just precious! We are so happy that we can meet all of your needs!!
Wonderful and caring staff. Great play areas. Highly recommend
Sherry,
Sir is an employee favorite! We love him so much. Thank you so much for your positive feedback!
I went for a tour last Wednesday, I asked so many questions. I felt so comfortable with the staff and loved the facility. I scheduled a evaluation for Ella.
Today was our first experience going to the day spa. First thing this morning, …
read moreTami,
Ella was a PLEASURE to have here at the Resort! I am so glad everything went to well for you and her. What a perfect experience. We look forward to many years!
Finley always has a great time. Disappointed however that her lifelong blanket that was left with them was lost. ☹️
Brian,
I’m so glad Finley had such a great time, and that we found your blanket!! It is in the mail! I hope he enjoys snuggling with it soon. We apologize greatly, that it was lost in the laundry for a moment. We hope to see you again soon!
The staff is so nice and absolutely loves all animals! They take the time to answer all questions no matter how busy they are.
Kristen,
Thank you so much for your awesome feedback! We strive to treat every client like our very first one!
We have three furbabies and we LOVE LOVE LOVE Monze, our groomer! One of our furbabies can take a little time to warm up to other people and dogs. Monze was so patient with him and he can't wait to see her. We are always pleased with our…
read moreOh man! Monze is one of the BEST!!! We are so happy to hear Monze is your puppers favorite, as well. Thank you so much for your kind feedback.
This is, perhaps, the best place to get your dogs groomed. They always do such a great job and my dogs are always looking spiffy after a spa date here!
What a testament to the work our groomers put in! They truly are the best. We sure are happy to give your pups a wonderful spa date!
I’ve been bringing my dogs to Richter Animal Hospital & The Royal Pet Resort and Spa for many years. This is the only place I trust to care for my fur babies. I won’t go anywhere else. You guys are all great!
Theresa,
What kind feedback! We appreciate having you and your pups here with us and hope for many more years of care. The staff thanks you!
They are great at grooming my puppy and the Vet is very reasonable.
“Bullet” attended the Valentines Day Party at The Royal Pet Resort and Spa. It was his first visit to the resort and I was worried that he wouldn’t acclimate to all the new friends, since he’s only four months old. Not only did he have a …
read moreAmanda,
Bullet had a BLAST! He is definitely a staff favorite! We are so excited that he will be back. ❤️
We boarded our dogs Rylee and Ranger in the Villa and were able to watch and see them all weekend! They were well taken care and they love going! They also attend daycare there on a weekly basis and they cannot wait to go! We will never …
read moreKaty,
What a wonderful testament to our hardworking, loving staff!! We absolutely adore Rylee and Ranger! We are so happy that they had a wonderful time staying with us. We will see you guys for daycare, soon!
Caper and Stogie LOVE Royal Daycare!! They are completely exhausted from fun when we pick them up. The staff is AMAZING!!
Trisha,
We LOVE Caper and Stogie. They always brighten our day with their shenanigans! We hope for many more years of fun with them! I would have to agree, our staff IS pretty amazing. Thank you for your kind words.
Our groomer, Elizabeth, greeted us at the car. We discussed all the things that were pertinent to our dog's needs. She was gentle and loving with our fur boy. Later in the day when he was ready, we received a text that he was ready for …
read moreDirk was a pleasure to have at the salon yesterday! Elizabeth is one of the best! Thank you so much for your kind words. We are so glad Dirk left feeling fancy and loved! We hope to see you both again soon.
Always pleasant helpful and informative
And good looking 😊
des Anges Cruser,
Lucy and Cooper are the BEST! We absolutely adore having them stay and play with us. Thank you so much for your kind words!
Wonderful grooming super fun dog daycare!
Vivian,
Ralphie has a BLAST in daycare! We truly adore him. He always leaves the salon looking like a dapper gentleman. Thank you for your positive feedback. We hope to see you all again very soon!
The Pet Spa is very well managed and a friendly environment for pets and their owners
Michael,
Elizabeth truly enjoyed giving Baxter a spa day! Baxter enjoyed it as well! Thank you for your kind feedback! We hope to see you guys again very soon!
We boarded our two dogs for the first time here and they had a great time! We loved being able to see them on the webcams and see them playing outside. We also appreciated the photos sent to us and update on them.
Dennis,
Emmie, Tessa and Shelby were such great visitors!! Thank you so much for the great feedback! We look forward to being your Resort of choice, when it comes to the care of your pets again!
Great place for day care!
Our puppy Tucker had his first day of doggy daycare today and they made it so easy and convenient. All of the staff seemed so loving with the animals and helpful. I got a check in text letting me know how he was doing a few hours in to the …
read moreSherie,
Tucker was a PLEASURE today! We are so glad we could give you and him a great experience! The staff truly does love the animals in our care. We hope to see you guys again soon.
Love this place…they take great care of my Luka and the people are amazing at the spa and Richter Animal Hospital 🥰
Amanda,
Luka is such a sweet heart! We love that you love our staff! We have the best around! Thank you so much for your awesome feedback.
Extremely friendly staff. Good work and the ease of the drop off
Heather,
Thank you so much for the kind words! We love interacting with our clients and amazing pups! Izzy is such a special girl. We are so blessed to be able to take care of her.
I have a new pup and today was her first day, she had a blast. Thank you all for taking great care of Molly! 🐶
Shelli,
Molly had such a blast with us! We really enjoyed caring for her! Thank you so much for your awesome feedback! We hope to see you and Molly again soon!
Saint always has a great experience
They are always so loving with my pups! I never worry about my dogs when I drop them off. They are very caring for the parents too!
Krista,
Minnie and Daisy are such a pleasure!! We adore our guests and I am so glad it shows. Thank you so much for the positive feedback and 5 stars!!
The people at Royal Pet Resort are professional and friendly and my dog looks forward to her visits and grooming
Ron,
Chessie is such a good girl! We look forward to seeing her as well. We are so happy to hear that she and you are pleased with your experiences with us. We look forward to many more!
Great staff
Great staff! Great service!
Everyone really cares a lot about the pets left in their care. They regularly post on social media photos of pup birthday parties and antics in daycare. First rate place!
Gene-Marie,
We appreciate you SO much! Casper is always a peach and we love all of the snacks you and he send us! We adore all of the pets in our care and you are a testament to that. Keep watching social media for all the crazy antics. We look forward to many more years!
They treated my service dog for heart worms. Call to let me know she was doing great.
TXRose,
Thank you for the awesome feedback! We hope your pup continues to thrive!
Never having left my two big dogs before I was so pleased with the service and friendliness fro everyone. Love the camera so u can see how they re doing. I lost the camera feed while out of town and one phone call to the front desk and they…
read moreCarol,
Thank you so much for your amazing feedback! Lulu and Tala were just a pleasure to care for! I am so pleased we could troubleshoot with you and get you back up and running. We hope next time you need someone to look after your pups, we can be your first choice!
Hands down the best around! My pups LOVE being groomed by Monze. I wouldn’t trust my big boy (135# ball of fluff) with anyone else than the amazing groomers at RPR! They are all so patient, caring, and knowledgeable. My kiddos leave RPR red…
read moreRachael,
They are truly the best around! Monze is one of a kind! You are a testament to that! We love having Balto, Duchess and Sparta come see us! Thank you for your positive feedback! We look forward to years of more red carpet stars!
All the staff & doctors really do care for your pets. Been with them 20+ years.
David,
We so appreciate the relationship that we have built with you and Honey. You all are very special to us. Here's to 20 more!!
I love how the job they did and how relaxed my furbaby came out!
Patricia,
Thank you for entrusting us with your special fur baby!!! We are so glad to hear you are pleased. We treat every dog that comes through our door with compassion and kindness and I am so happy that it shows!
We found a stray dog that desperately needed some TLC. Dr. Richter’s office was so kind from our first meeting to get the dog checked for chip to the time he was picked up from being shaved due to neglect (which included an exam, lab work …
read moreMary Lee,
What a testament!! We are so happy we could help better a life. It is such a blessing. Our hearts are full, knowing we could help in such a large way. Thank you for coming to us and trusting us with your beloved pets care.
Pepper dog loves going there!
Amelia,
We pride ourselves in having passion for the pups in our care. We want you all to have peace of mind when you leave your precious babies with us. Thank you for the awesome feedback!
Our Oliver really seemed to enjoy his stay. He boarded for 5 days, participated in day care, & even got a little TLC time. I appreciated the updates, photos, & access to the webcam (I’ll admit to watching it nonstop) Ollie came home …
read moreJulie,
Oliver is such a gentleman! We enjoyed spending extra one on one time with him. We are so pleased that he had such a wonderful stay. Thank you for your positive feedback! See you next time!
Both of my dogs go to the vet next door, but we just recently used the resort/spa for boarding and daycare after our usual dog sitter was unavailable. The staff is very understanding and accommodating with specific needs. The rooms are …
read moreNatalie,
Willow and Silver Bell are a fantastic addition to our daycare crew!! We were so happy to see them back this morning, ready to play! Thank you so much for the positive feedback.
This was a very clean,organized,professionally run place to
Leave our precious dog. We had camera access and could watch our
dog the 3 days we were gone.
Diane,
We are so happy to hear about your experience with us! Our staff is very dedicated and they go above and beyond! We hope to see you and your furry friend back soon!
Joey had a blast! Staff was extremely patient and understanding of his nervousness and shyness. He enjoyed his daycare experience very much!
Kathleen,
Joey is such a sweet dog! He sure does love people! We cannot wait to see him blossom in the daycare environment. Thank you for the positive feedback.
Greatest pet care in metroplex. Love this place and so does the pup
David,
Rigby had such a great time with us! He definitely stole our hearts. We appreciate the kind comments! We look forward to seeing you both again soon.
Staff was great!
John,
Thank you for the awesome feedback! Sparrow was a pleasure to have here with us! She is such a sweet girl. We look forward to seeing you both again soon!
We just tried out the doggie daycare with our 8 year old dog and our 18 month old pandemic pup today. It was wonderful! The staff is knowledgeable and so, so friendly. (Yay, Brian!) They answered every question I had and made me aware of …
read more
They treat your doggie babies like their babies!!
Alisa,
Charger and Cooter are quite the pair!! They stole our hearts, that's for sure! We have an amazing staff, who cares so deeply about the pets in their care. We appreciate the positive feedback.
The team is incredible and the fur babies are very happy when I pick them up. Management is always hands on deck. Your missing out if you don't make an appointment for grooming or boarding.
Chris,
It is so great to hear these things from such a loyal client. We appreciate you, Penny and Mocha 2.0 very much! Thanks for the 5 stars, Chris!
I never have to worry about LacyLou when she is at the Pet Resort & Spa. I know she is well taken of! Awesome and friendly staff that take great care of my Lacy. Thank you!!!!!
The staff was great and my fur baby loved them.
The only issue I had was everyone not communicating with each other.
I was quoted different prices for my dog to receive shots and boarding. This was resolve with as light discount, but I …
read moreEssence,
We are so glad to hear that Bronx loves us as much as we love him! I would love to get some more insight into your visit and where we went wrong, so that we can continue to better ourselves. Feel free to email me at natasha@theroyalpetresort.com or give me a call at 817.478.8000. I look forward to speaking with you!
Take great care of your pets
Theodore,
Thank you so much for your 5 star review! We sure do love all of the animals in our care! We are glad it shows. We look forward to caring for your pets again soon!
Overall it was a good experience. One improvement would be better communication between the staff, front desk, and the veterinarian.
My dog was there 8/7-8/15. On Friday 8/13 I got a call from staff saying my dog had ringworm and that …
read moreSImpatico 34,
We are always striving to better ourselves. Clear, prompt communication is our goal. We are sorry to hear we did not meet your expectations on this front and will be sure to take this feedback and improve. Thank you so much for bringing this to our attention. We are so glad Slash had so much fun! We truly enjoyed having him here. We hope he is doing well, and we hope to see you guys back very soon!
When I took my puppy Gizmo in for an evaluation to see if he was okay with being at daycare, everyone was very nice and very polite. I didn't get a lot of details about his evaluation I was even hoping to get a cute little report card or …
read moreDonna,
We truly appreciate the feedback! Gizmo had a great time, and we will be so happy to see him again! We love the idea of a first day of daycare report cards! We will be moving forward with this idea! Thank you for reviewing our business!
It has been the first time I leave my baby in a hotel. I can say that I will not take Coco to any other place. He has been treated with love and care. They contacted me when my dog looked a little sick and took him to vet immediately. …
read moreCarla,
Coco is part of the family now!! He is such a good, sweet boy. Thank you so much for your positive feedback! We work very hard to make sure all of our pets that stay with us are healthy and happy. We hope to see him again very soon.