This is hands down the best pet boarding establishment that I’ve ever seen. I don’t live very close to it but it’s worth the drive! Recently my mother was in the hospital for an extended period of time and unfortunately my dog’s did not …
read moreMy dog was a little hesitant at first and spent her first visit ignoring the other dogs and just following the people around. But she was completely different by her second visit, running around with the other dogs and playing in the pools…
read moreRobin,
They sure are entertaining! We are so glad your pup is thriving with us! Thank you so much for the positive feedback.
Janie/ Mack is a great groomer. She takes very good care of Mitzi
Cindy,
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us — and we agree, Janie is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
I went for a tour last Wednesday, I asked so many questions. I felt so comfortable with the staff and loved the facility. I scheduled a evaluation for Ella.
Today was our first experience going to the day spa. First thing this morning, …
read moreTami,
Ella was a PLEASURE to have here at the Resort! I am so glad everything went to well for you and her. What a perfect experience. We look forward to many years!
They lovingly take care of my fur babies ~ and keep you well informed of their progress and behavior or any problems during the grooming process. They also are very generous with praise for our beloved pets!
We are so happy to have added Bingley to our RPR family! We truly enjoy the pets in our care. Thank you so much for the wonderful feedback!
Dahli loves to go here. She was there today and I know she had lots of fun. She zonked out almost the minute we walked in the door – she loves the whole Richter team. And they love her so much too. It's like she has a whole team of …
read moreDottie, miss Dahli is an absolute doll. The team adores her and I know they will be so glad to hear that she feels the same way about them! Thank you so much for the great feedback.
Finley always has a great time. Disappointed however that her lifelong blanket that was left with them was lost. ☹️
Brian,
I’m so glad Finley had such a great time, and that we found your blanket!! It is in the mail! I hope he enjoys snuggling with it soon. We apologize greatly, that it was lost in the laundry for a moment. We hope to see you again soon!
We have three furbabies and we LOVE LOVE LOVE Monze, our groomer! One of our furbabies can take a little time to warm up to other people and dogs. Monze was so patient with him and he can't wait to see her. We are always pleased with our…
read moreOh man! Monze is one of the BEST!!! We are so happy to hear Monze is your puppers favorite, as well. Thank you so much for your kind feedback.
This is, perhaps, the best place to get your dogs groomed. They always do such a great job and my dogs are always looking spiffy after a spa date here!
What a testament to the work our groomers put in! They truly are the best. We sure are happy to give your pups a wonderful spa date!
Love the treatment of my fur babies and how soft they feel after being pampered.
Rebel,
We appreciate your kind words! It’s always rewarding to see a happy pet go home looking and feeling beautiful! Call us anytime for your next reservation!
Natasha Buster
Resort Manager
The Royal Pet Resort and Spa
I’ve been bringing my dogs to Richter Animal Hospital & The Royal Pet Resort and Spa for many years. This is the only place I trust to care for my fur babies. I won’t go anywhere else. You guys are all great!
Theresa,
What kind feedback! We appreciate having you and your pups here with us and hope for many more years of care. The staff thanks you!
“Bullet” attended the Valentines Day Party at The Royal Pet Resort and Spa. It was his first visit to the resort and I was worried that he wouldn’t acclimate to all the new friends, since he’s only four months old. Not only did he have a …
read moreAmanda,
Bullet had a BLAST! He is definitely a staff favorite! We are so excited that he will be back. ❤️
We boarded our dogs Rylee and Ranger in the Villa and were able to watch and see them all weekend! They were well taken care and they love going! They also attend daycare there on a weekly basis and they cannot wait to go! We will never …
read moreKaty,
What a wonderful testament to our hardworking, loving staff!! We absolutely adore Rylee and Ranger! We are so happy that they had a wonderful time staying with us. We will see you guys for daycare, soon!
Caper and Stogie LOVE Royal Daycare!! They are completely exhausted from fun when we pick them up. The staff is AMAZING!!
Trisha,
We LOVE Caper and Stogie. They always brighten our day with their shenanigans! We hope for many more years of fun with them! I would have to agree, our staff IS pretty amazing. Thank you for your kind words.
Our groomer, Elizabeth, greeted us at the car. We discussed all the things that were pertinent to our dog's needs. She was gentle and loving with our fur boy. Later in the day when he was ready, we received a text that he was ready for …
read moreDirk was a pleasure to have at the salon yesterday! Elizabeth is one of the best! Thank you so much for your kind words. We are so glad Dirk left feeling fancy and loved! We hope to see you both again soon.
Every time I walk in, I am greeted with happy employees that really care! We have a 5# dog and an 85# dog. Both are treated with love there!
Hi Dana! I can never express enough just how blessed we are to have such an awesome team. It's always great to hear that clients can see how much the team truly loves each and every fur baby that walks through our doors. Thank you so much for taking the time to leave such encouraging feedback!
Always friendly and efficient, the staff at Richter and Royal Pet Resort treat my Zuri so well. She's beautiful when she finishes her grooming with Monze! We love this place!
Jacque,
Zuri is a pleasure! We are so glad to hear that she leaves looking and feeling like a rock star! We look forward to seeing her again soon!!
Natasha Buster
Resort Manager
The Royal Pet Resort and Spa
Quick and easy and they take such wonderful care of your animals I never worry when my pup is in their care. Highly recommend this place
Leah, our staff adores miss Piper and we are extremely grateful for the opportunity to take care of her. Thank you so much for the review and please come visit us soon!
We boarded our two dogs for the first time here and they had a great time! We loved being able to see them on the webcams and see them playing outside. We also appreciated the photos sent to us and update on them.
Dennis,
Emmie, Tessa and Shelby were such great visitors!! Thank you so much for the great feedback! We look forward to being your Resort of choice, when it comes to the care of your pets again!
Ziva and Captain Coco love everything about their vet’s office and the Royal treatment they get at Daycare. They would love at the Daycare if I would let them!!!! Their all time favorite is Ms Tonya!!!!!
Miriam,
Ziva and Captain Coco really are staples here. They have become part of the family! Thank you for trusting us with their care!!
We have used Richter for everything-Zowie for more than 5-years and could not be happier! Not only are we happy, most importantly Zowie is happy whether she goes for the spa-treatment or has been boarded. All the staff are wonderful and …
read moreMarti,
I sure am proud of our staff here. They really do treat every animal with SO much kindness and compassion. Thank you for entrusting us with Zowie's care. She is such a sweet girl.
Natasha Buster
Resort Manager
The Royal Pet Resort and Spa
Our puppy Tucker had his first day of doggy daycare today and they made it so easy and convenient. All of the staff seemed so loving with the animals and helpful. I got a check in text letting me know how he was doing a few hours in to the …
read moreSherie,
Tucker was a PLEASURE today! We are so glad we could give you and him a great experience! The staff truly does love the animals in our care. We hope to see you guys again soon.
Love everything Ritcher Animal! They are so caring and loving to all the animals!! My girls always walk looking fab after a grooming! And worn out after a good daycare experience!!
Shannon,
We pride ourselves on giving the best experience possible for our clients and their sweet pups. We are so pleased that you and your kiddos always have a good time! We will see you all back soon!
They are always so loving with my pups! I never worry about my dogs when I drop them off. They are very caring for the parents too!
Krista,
Minnie and Daisy are such a pleasure!! We adore our guests and I am so glad it shows. Thank you so much for the positive feedback and 5 stars!!
The people at Royal Pet Resort are professional and friendly and my dog looks forward to her visits and grooming
Ron,
Chessie is such a good girl! We look forward to seeing her as well. We are so happy to hear that she and you are pleased with your experiences with us. We look forward to many more!
Great staff! Great service!
Everyone really cares a lot about the pets left in their care. They regularly post on social media photos of pup birthday parties and antics in daycare. First rate place!
Gene-Marie,
We appreciate you SO much! Casper is always a peach and we love all of the snacks you and he send us! We adore all of the pets in our care and you are a testament to that. Keep watching social media for all the crazy antics. We look forward to many more years!
Never having left my two big dogs before I was so pleased with the service and friendliness fro everyone. Love the camera so u can see how they re doing. I lost the camera feed while out of town and one phone call to the front desk and they…
read moreCarol,
Thank you so much for your amazing feedback! Lulu and Tala were just a pleasure to care for! I am so pleased we could troubleshoot with you and get you back up and running. We hope next time you need someone to look after your pups, we can be your first choice!
Hands down the best around! My pups LOVE being groomed by Monze. I wouldn’t trust my big boy (135# ball of fluff) with anyone else than the amazing groomers at RPR! They are all so patient, caring, and knowledgeable. My kiddos leave RPR red…
read moreRachael,
They are truly the best around! Monze is one of a kind! You are a testament to that! We love having Balto, Duchess and Sparta come see us! Thank you for your positive feedback! We look forward to years of more red carpet stars!
Wonderful facilities. Excellent staff. These folks truly want the best for your pet and it shows. Our pup is always excited when she gets there!
Hi Tim! We adore having miss Jaxie stay with us. She is such a sweetheart! Thank you for taking the time to leave a review and for your kind words.
We found a stray dog that desperately needed some TLC. Dr. Richter’s office was so kind from our first meeting to get the dog checked for chip to the time he was picked up from being shaved due to neglect (which included an exam, lab work …
read moreMary Lee,
What a testament!! We are so happy we could help better a life. It is such a blessing. Our hearts are full, knowing we could help in such a large way. Thank you for coming to us and trusting us with your beloved pets care.
Our Oliver really seemed to enjoy his stay. He boarded for 5 days, participated in day care, & even got a little TLC time. I appreciated the updates, photos, & access to the webcam (I’ll admit to watching it nonstop) Ollie came home …
read moreJulie,
Oliver is such a gentleman! We enjoyed spending extra one on one time with him. We are so pleased that he had such a wonderful stay. Thank you for your positive feedback! See you next time!
Both of my dogs go to the vet next door, but we just recently used the resort/spa for boarding and daycare after our usual dog sitter was unavailable. The staff is very understanding and accommodating with specific needs. The rooms are …
read moreNatalie,
Willow and Silver Bell are a fantastic addition to our daycare crew!! We were so happy to see them back this morning, ready to play! Thank you so much for the positive feedback.
This was a very clean,organized,professionally run place to
Leave our precious dog. We had camera access and could watch our
dog the 3 days we were gone.
Diane,
We are so happy to hear about your experience with us! Our staff is very dedicated and they go above and beyond! We hope to see you and your furry friend back soon!
Joey had a blast! Staff was extremely patient and understanding of his nervousness and shyness. He enjoyed his daycare experience very much!
Kathleen,
Joey is such a sweet dog! He sure does love people! We cannot wait to see him blossom in the daycare environment. Thank you for the positive feedback.
We just tried out the doggie daycare with our 8 year old dog and our 18 month old pandemic pup today. It was wonderful! The staff is knowledgeable and so, so friendly. (Yay, Brian!) They answered every question I had and made me aware of …
read moreThe team is incredible and the fur babies are very happy when I pick them up. Management is always hands on deck. Your missing out if you don't make an appointment for grooming or boarding.
Chris,
It is so great to hear these things from such a loyal client. We appreciate you, Penny and Mocha 2.0 very much! Thanks for the 5 stars, Chris!
We love Richter Animal Hospital and the Royal Pet Resort! We have one dog who goes to daycare, and he loves it so much. We really appreciate how sweet the daycare staff are to him. And we love to see the adorable (and often hilarious) …
read moreHi Brooke! Can I just say that the daycare team loves their Boss Dog Hank! Its truly a pleasure to look after your sweet boy, and thank you so much for taking the time to leave us such awesome feedback.
The staff was great and my fur baby loved them.
The only issue I had was everyone not communicating with each other.
I was quoted different prices for my dog to receive shots and boarding. This was resolve with as light discount, but I …
read moreEssence,
We are so glad to hear that Bronx loves us as much as we love him! I would love to get some more insight into your visit and where we went wrong, so that we can continue to better ourselves. Feel free to email me at natasha@theroyalpetresort.com or give me a call at 817.478.8000. I look forward to speaking with you!
Overall it was a good experience. One improvement would be better communication between the staff, front desk, and the veterinarian.
My dog was there 8/7-8/15. On Friday 8/13 I got a call from staff saying my dog had ringworm and that …
read moreSImpatico 34,
We are always striving to better ourselves. Clear, prompt communication is our goal. We are sorry to hear we did not meet your expectations on this front and will be sure to take this feedback and improve. Thank you so much for bringing this to our attention. We are so glad Slash had so much fun! We truly enjoyed having him here. We hope he is doing well, and we hope to see you guys back very soon!
When I took my puppy Gizmo in for an evaluation to see if he was okay with being at daycare, everyone was very nice and very polite. I didn't get a lot of details about his evaluation I was even hoping to get a cute little report card or …
read moreDonna,
We truly appreciate the feedback! Gizmo had a great time, and we will be so happy to see him again! We love the idea of a first day of daycare report cards! We will be moving forward with this idea! Thank you for reviewing our business!
It has been the first time I leave my baby in a hotel. I can say that I will not take Coco to any other place. He has been treated with love and care. They contacted me when my dog looked a little sick and took him to vet immediately. …
read moreCarla,
Coco is part of the family now!! He is such a good, sweet boy. Thank you so much for your positive feedback! We work very hard to make sure all of our pets that stay with us are healthy and happy. We hope to see him again very soon.
I have left my sweet Symba at the resort since he was about 3 months old. I will always depend on the Royal Pet resort to care for my sweet boy when I have to be away from him. I can tell how Symba reacts to the staff and the interaction of…
read moreRita,
Thank you so much for trusting us with Symba! It has been so much fun to see him grow. We appreciate your, and his, positive feedback. We look forward to many more years with you and Symba. We will see you both again soon!
I love everything about this place! They are amazing! Janie cares so much and is ultra kind! I’ve gone here for years! No place is better! They are amazing!!
Melisa,
I would have to agree, Janie is so kind and truly loves these pups!! We always appreciate the positive feedback! We look forward to seeing you again soon!
My dog gets super nervous being groomed and going to the vet, but this was the best experience we have had doing both. You can tell that they really care for the animals and treat them well, and while i’m not too sure how it ranks price …
read moreAndrew,
We are so happy that Marcy could feel comfortable during her veterinary services and her groom. Monze truly enjoyed grooming her. Richter Animal Hospital definitely goes above and beyond to make sure your pets feel at ease! We hope to see you guys back soon!
They were very professional, had good customer service. It was a good first time experience.
Remoro,
Honey had a great time, staying with us! Thank you so much for your great feedback. Our employees strive for excellence. We are very happy you had such a great first experience with us and we hope to see you and Honey again in the future!
Everything about there facilities are great! But please don’t text me a survey request at 4:56am.
Robert,
We always appreciate the feedback! The automated service for that can be very random at times, I will be reaching out to see if we can set parameters. We truly enjoy having sweet Kramer with us!
Staff is very caring and my dog is always well taken care of. I would love it if they took pictures of her while I'm away. It would make it a little easier for me to know she's having a great time.
Kelly,
We appreciate the feedback very much! Are you following us on Instagram? We have live camera views of Daycare, as well. Next time you are in, ask us about them! We would love to give you peace of mind by being able to see all of the fun your pup is having. We look forward to your next visit!
Dr Richter and his staff are wonderful! They are always so friendly and helpful! Oliver absolutely adores Monzie!
Tamera,
Oliver always leaves looking so dapper! He is adored by Monzie as well. Thank you so much for your positive feedback! It means so much to us to be able to give the best experience possible!
Every single person I dealt with was kind and patient. They took their time explaining everything and were awesome and thorough when I called to check on how my pup was doing
Kelleigh,
Thank you so much for your kind words. Our staff strives to be informative and compassionate with every interaction. Ringo really enjoys his time here! We will see you both for Ringo's next reservation!
Very pet and people friendly. Nice roomy cabins and cottages for your pet. Great place for dropping your pet off for a play day, get their shots up to date and a grooming while you do your thing. They are awesome for boarding if you are …
read moreThank you so much for your feedback! We are always looking for ways to learn and grow! We hope you come back to see us soon.
I was very pleased with the service they provided. I’m a first time puppy owner and the doggie daycare was a great experience for myself and my puppy, Gumbo. He was very tired so I know he was active and burned off a lot of energy. …
read moreTonia,
Gumbo is the sweetest little doodle!! We appreciate you entrusting us with his daycare needs! Thank you so much for your positive feedback. We hope to see him again very soon!
The Royal Pet Resort and Spa are great! Very friendly staff and truly care about pets!!
Nanette,
Bandit is such a good young man! Our staff puts their whole hearts into what they do! I’m so glad to hear it shows in the care we are able to give every single pup that walks through our doors! We truly appreciate the positive feedback.
Our pups had a blast. Came home exhausted and happy.
Kristin,
Abby, Brooke and Owen are true delights! We are SO happy to hear they are having a great time and are able to get all of their energy out!! We look forward to getting to see them thrive and make lots of friends!! Thank you so much for your positive feedback!
Natasha Buster
Resort Manager
Always a great experience for both myself and my Frenchies! This is the only place I will take them. The staff is exceptional. I highly recommend Richter Animal Hospital and The Royal Pet Resort and Spa. My two babies get so excited …
read moreFitz and Ella are precious and a pleasure to have here at The Royal Pet Resort and Spa! Our staff gives their all to the pets that come through our doors. Thank you so much for your feedback!
Natasha Buster
Resort Manager
This was our first time using The Royal Pet Resort and Spa and we couldn’t be happier with Lillies care during her stay!! We will be using all of there services again!! Thank you all for taking such good care of her!!!
Jamie,
You are a testament to our hard work and dedication. Thank you for your kind words. We are so excited to see you and Lillie back!
Natasha Buster
Resort Manager
Richter Animal Hospital and Pet Resort has raised the bar on my expectations for care and we'll bring of my dogs. For over 15 years, from the old girl to new puppy, each dog has had a positive, caring experience with the doctors, front desk…
read moreHi Nasema! One of our goals at Richter Animal Hospital and The Royal Pet Resort is creating lifelong relationships. You are a true testament to that and we are honored to have looked after your pets for so many years. Thank you so much for taking the time to share you experience with others!