I love Royal Pet Resort and Spa but more importantly my dog, BB King, loves them more. When we pull up to the drive through, he immediately knows where he is. He is so excited to go to day care he almost jumps out of the car. What I really …read more
WE LOVE BB!!!! <3
The customer service is OUTSTANDING! They went above and beyond my expectations and made me feel safe going into a new place for my fur son Rolo!
I definitely will be coming back due to their kindness and attentiveness. Huge shoutout to …read more
Thank you for the amazing review!! We look forward to a life long relationship!!
Our two year old Yorkie goes to the Royal for grooming and occasional boarding. Always a wonderful experience! Her groomer, Michelle, always does a fantastic job making her look pretty. Most of all, her love for our little one is evident …read more
Was looking for a place to board my 4 dogs where someone was on premise 24 hours a day. The Royal Pet Resort offers tours, and I was very impressed with the facility, the cleanliness and the friendly staff. My furkids will be staying here …read more
We are first time dog owners and new puppy parents, and the experience we’ve had at Richter / Royal Pet Spa has been outstanding. Our new puppy is a pretty nervous guy, but they took such good care of him at his daycare evaluation. A …read more
UPDATE: A few minutes after sharing my review, the manager Natasha texted me back and Brittany called to let us know that we could pick up our baby Lilo! I'm over the moon! We have our baby back with us! We're so grateful, Lilo looks great …read more
I’m so glad we could get things figured out quickly and that you have your baby in your arms. We hope that you know we pride ourselves on compassion and life long relationships. Please let us know if you ever need anything in the future.
We left our puppy at the Royal Resort and Spa, they are amazing. Communication was there all the times. When we picked up our puppy one day late but they understood and took care of him like we would.
Thank you so much for your awesome review!! We always treat the guests in our care like they are our own! We hope to see you again in the near future!
The Royal Pet Resort and Spa really came through for me when I had an emergency situation in another state. They warmly welcomed my fur baby at the last minute, were extremely patient with me while checking her in, and even provided email, …read more
Dawn, thank you so much for the positive review! We are so happy we could help ease your fears and worries during a difficult time.
This was the first time we setup overnight stays for our little girl Ginger. She's a Chihuahua and she's a nervous little one to begin with. She's not your typical snappy Chihuahua and loves everyone. They treated her right and as far as we…read more
We are so glad Ginger did so well!! She sure is a blessing 🙂
This place is awesome! The office staff was so kind and helpful. Used for daycare today and a bath but will absolutely use for boarding and other services going forward! 100% happy!!! 10 stars if Google went that high!
CB! We are so happy to hear you and your pup enjoyed your visit!!! We are truly best to have such an amazing staff. Thank you for your feedback! I will message google about the 10 stars 😜
This truly is the most amazing place to board your pets. When we arrive our cat (Alice) runs down the hall into her condo (as we call it) and, after the first visit, has never shown any trace of apprehension when we bring her. The set up …read more
Today was our first visit to the spa for grooming. The drive through drop off and pick up was so convenient and easy! The staff was incredibly friendly, patient, and knowledgeable. Our dogs got full service treatment and they will most …read more
This was my Charlie’s first day at The Royal Pet Resort and Spa. I am extremely pleased with the care and professionalism of this facility.
I had lots of questions as I was nervous, but the staff was very kind and understanding.
Will …read more
This place was highly recommend, after doing a tour of the facility we felt comfortable moving forward with boarding our beloved Bea at this location. This was Bea’s 1st boarding experience, she was a little nervous at first but after a …read more
Another glowing review for grooming and daycare services!! My babies look AMAZING!! I’ve already booked their next two appointments; and I’m looking at a daycare package!! This place is EXACTLY what a pet parent could hope for… your one …read more
Mia, we so appreciate your glowing review!! We truly love what we do and where we have chosen to do it!
Staff is amazing at Richter’s. They genuinely care and love on your pets. We use grooming and dog daycare there as well. Drop off through the drive thru makes the process too easy and cameras at daycare allows you to enjoy your pet from …read more
super friendly. boarded our two dogs there for 5 days. Called immediately when issue occurred and were very polite and accommodating even though our dog was the culprit. Highly recommend!
Brewer and Lucy are so sweet!!! We do our absolute best to stay in contact with our owners and know how imperative it is to be in the know. Thank you for your great feedback!
RPR/Richter takes such good care of our fur-baby – daycare, boarding, grooming, and vet care! It has taken him a bit to get use to the daycare setting…he hasn’t always been the easiest dog in the bunch to deal with. The daycare directors …read more
It has been such a pleasure to see Goose grow and learn with us! Thank you so much for the positive feedback. We truly have such an awesome staff!!
The groomers at Richter’s are the best! My corgi has an undercoat that is thick. He sheds constantly, even though we brush him daily. Carmen gets all his undercoat out & trims him to perfection! He looks so good when we pick him up! His …read more
Since I was not the one being boarded I don’t really have an opinion but my two pups did and they looked super happy and were not in any hurry to leave when I picked them up. The last kennel I used they looked they had been held hostage for…read more
My two puppies LOVE to come here for daycare! All the staff are super friendly, helpful and accommodating. Love how I can drop my babies off for daycare and they can get their health taken care of while they’re already here in addition to …read more
Richter Animal Hospital and the Royal Pet Resort are the most amazing caring people. They treat and care for my sweet Sadie J. as if she were their own. I absolutely trust them for daycare / boarding and medical treatment. If Sadie doesn…read more
You are SO right. We love her like our own!! Thank you so much for your kind, uplifting words.
My fur babies absolutely LOVE going to day play! I know this because they are always super excited and there is no dragging then on the leash! Highly recommend this facility:
Chica and Gordo are staff favorites!!! We are so happy they are able to tell you how much they love it 🙂
I have had my dogs stay here and they take the best care of them. Treat them like their own and love the cameras in their room so I can peek in on them.
Also their groomers are amazing. My chow Winston always looks so handsome when he comes…read more
Winston, Millie, Margo and Pixie are absolutely part of the RPR family. We just adore them! Thank you for the positive feedback!
I am always at ease when making a decision to leave my Dougie Fresh at Richter Pet Resort and Spa, The staff is very loving, caring and attentive to all of the animals. Richter pet resort has always been accommodating to my pet as well as …read more
We LOVE Dougie Fresh!! 🙂 He gives the sweetest kisses and hugs. We are so happy he is part of our Daycare program. Thank you so much for the positive feedback!
I am so impressed at this boarding facility. I only needed one night as a passing through traveler, but my dogs were not nervous to arrive and even tried to stay with the workers when I went to pick up. The facility is clean and the team …read more
Ellie Mae and Lola were a PLEASURE to have here at the resort. We truly do love these dogs like they are our own. We are always here, if you should need us again!
After seeing The vet I realize that I was wrong my dog had allergies he had been scratching and once he got a haircut and expose a lot of the areas he had been scratching. This place is professional I took care of my dog I would highly …read more
Best place ever!
From the staff, to their little suites and overall experience was just so perfect. I loved how much attention they put on each pet, their hospitality and how good they are at dealing with my dog. She is a nervous wreck but …read more
This place is clean and the people are professional. We were able to login and watch our dog all day. She seem to be having a great time and the employees all really seem to love dogs. We have an upcoming stay booked for her for an entire …read more
This is hands down the best pet boarding establishment that I’ve ever seen. I don’t live very close to it but it’s worth the drive! Recently my mother was in the hospital for an extended period of time and unfortunately my dog’s did not …read more
My dog was a little hesitant at first and spent her first visit ignoring the other dogs and just following the people around. But she was completely different by her second visit, running around with the other dogs and playing in the pools…read more
They sure are entertaining! We are so glad your pup is thriving with us! Thank you so much for the positive feedback.
I went for a tour last Wednesday, I asked so many questions. I felt so comfortable with the staff and loved the facility. I scheduled a evaluation for Ella.
Today was our first experience going to the day spa. First thing this morning, …read more
Ella was a PLEASURE to have here at the Resort! I am so glad everything went to well for you and her. What a perfect experience. We look forward to many years!
Finley always has a great time. Disappointed however that her lifelong blanket that was left with them was lost. ☹️
I’m so glad Finley had such a great time, and that we found your blanket!! It is in the mail! I hope he enjoys snuggling with it soon. We apologize greatly, that it was lost in the laundry for a moment. We hope to see you again soon!
We have three furbabies and we LOVE LOVE LOVE Monze, our groomer! One of our furbabies can take a little time to warm up to other people and dogs. Monze was so patient with him and he can't wait to see her. We are always pleased with our…read more
Oh man! Monze is one of the BEST!!! We are so happy to hear Monze is your puppers favorite, as well. Thank you so much for your kind feedback.
This is, perhaps, the best place to get your dogs groomed. They always do such a great job and my dogs are always looking spiffy after a spa date here!
What a testament to the work our groomers put in! They truly are the best. We sure are happy to give your pups a wonderful spa date!
I’ve been bringing my dogs to Richter Animal Hospital & The Royal Pet Resort and Spa for many years. This is the only place I trust to care for my fur babies. I won’t go anywhere else. You guys are all great!
What kind feedback! We appreciate having you and your pups here with us and hope for many more years of care. The staff thanks you!
“Bullet” attended the Valentines Day Party at The Royal Pet Resort and Spa. It was his first visit to the resort and I was worried that he wouldn’t acclimate to all the new friends, since he’s only four months old. Not only did he have a …read more
Bullet had a BLAST! He is definitely a staff favorite! We are so excited that he will be back. ❤️