Very friendly with many options for Enzo’s stay. They offered a “pup-giving”dinner option. They even have a drive thru for pickup!
Mooglie,
We are SO glad Enzo enjoyed his stay and his tummy was full on Thanksgiving Day! We hope it brought a little "home" to him. We look forward to seeing you all in the future. Happy Holidays!
It may be hard to believe, but my dog pulls me to get into the Pet Resort and Spa. She's happy coming and going. And I am happy too because even though my girl Scout gets royal care, it does not cost more than other vets.
Pamela,
Scout is SUCH a gem 🙂 We are so happy she gets as excited as we do, when she comes to the resort!
I've gone twice for daycare, including one overnight stay. I was nervous at first, since my pup hasn't had a lot of chances to socialize before this, but I was reassured and updated throughout his stay. Couldn't be happier, and looking …
read moreMy dachshunds were happy and seemed surprisingly calm after their first weekend at the Royal Pet Resort and Spa. The employees are VERY friendly and you can tell they love the dogs!
Kathy,
Hans and Willie and so sweet and loveable! They seemed to really enjoy themselves. Thank you for the great review!
Although my dog looks good, the price was more than I was quoted. Additionally, I mentioned to the groomer that there was some matting that was the primary reason for us having her groomed. The difficult matting under the front legs was …
read moreBill,
We sure do love Finley! He is a GREAT daycare doggie! I am so sorry to hear about the matting issues and will follow up with staff to ensure this does not happen in the future. We look forward to seeing Finley again soon!
We boarded our 2 puppies there for 9 days, I was amazed of how caring they where. They went above and beyond my expectations. Stephanie the manager kept us informed daily. We had them in a Royal suite and could watch our puppies 24 hours a…
read moreWe are so very lucky to have Stephanie as our Kennel Manager! Thank you for the wonderful review! We look forward to seeing Augie Doggie and Nathan again in the future!!
We have an 8-year-old dog that has not had a lot of social interaction with other dogs, so I was a bit nervous to begin daycare. However, The Royal Pet Resort has absolutely exceeded my expectations!!! Our pup leaps out of the car with …
read morePaige,
Pepino is such a love bug!!! He has so much fun with his doggy and people friends! Thank you for the wonderful review!
My dog Flash loves going to Daycare there. He starts jumping and wanting out of the car before we can even park! He always has a great time and the team truly does car about them. Highly recommend anyone take their dog there, they’ll have a…
read moreFlash is just awesome! He is very loved here. Thank you for the positive review!
My dog is almost 7 years old and we just boarded her for the first time. She’s always been shy with people but loves to play with other dogs. Leaving her with friends or family on past trips out of town she’s always had some separation …
read moreDesiree,
We never want Roxy to leave!! I'm snuggling with her right now 🙂
We had the pleasure of taking our puppy here for a 4 night stay and had a pleasant experience. The checking in process was very smooth, as well as the picking up process. When we picked up our puppy and got him back home, he was very …
read moreI am so sorry to hear that! The experience can be stressful on some pups. Always feel free to reach out so we can have him seen by a doctor, if needed. We cherish all of the dogs that come to see us and hope that he is feeling much better now. We hope to see you again soon!
There have been hiccups boarding my chihuahua but the Resort Manager is willing to communicate and make things right, which I do appreciate. I also love how the send texts and photos of my dog while she is in their care so I can see how she…
read moreShannon, I am so sorry to hear that you did not have a positive experience with us, here at The Royal Pet Resort and Spa. We truly adore Daisy and are very sorry to hear that she won't be returning to stay with us. I would love to hear your feedback on your experience. Feel free to call the Resort or email me personally.
Best wishes,
Natasha Buster
Resort Manager
P: 817-478-8000
Email: natasha@theroyalpetresort.com
I love Royal Pet Resort and Spa but more importantly my dog, BB King, loves them more. When we pull up to the drive through, he immediately knows where he is. He is so excited to go to day care he almost jumps out of the car. What I really …
read moreWE LOVE BB!!!! <3
The customer service is OUTSTANDING! They went above and beyond my expectations and made me feel safe going into a new place for my fur son Rolo!
I definitely will be coming back due to their kindness and attentiveness. Huge shoutout to …
read moreJameelah,
Thank you for the amazing review!! We look forward to a life long relationship!!
Our two year old Yorkie goes to the Royal for grooming and occasional boarding. Always a wonderful experience! Her groomer, Michelle, always does a fantastic job making her look pretty. Most of all, her love for our little one is evident …
read moreWas looking for a place to board my 4 dogs where someone was on premise 24 hours a day. The Royal Pet Resort offers tours, and I was very impressed with the facility, the cleanliness and the friendly staff. My furkids will be staying here …
read moreWe are first time dog owners and new puppy parents, and the experience we’ve had at Richter / Royal Pet Spa has been outstanding. Our new puppy is a pretty nervous guy, but they took such good care of him at his daycare evaluation. A …
read moreUPDATE: A few minutes after sharing my review, the manager Natasha texted me back and Brittany called to let us know that we could pick up our baby Lilo! I'm over the moon! We have our baby back with us! We're so grateful, Lilo looks great …
read moreFrancheska,
I’m so glad we could get things figured out quickly and that you have your baby in your arms. We hope that you know we pride ourselves on compassion and life long relationships. Please let us know if you ever need anything in the future.
Natasha Buster
Resort Manager
The Royal Pet Resort and Spa really came through for me when I had an emergency situation in another state. They warmly welcomed my fur baby at the last minute, were extremely patient with me while checking her in, and even provided email, …
read moreDawn, thank you so much for the positive review! We are so happy we could help ease your fears and worries during a difficult time.
This was the first time we setup overnight stays for our little girl Ginger. She's a Chihuahua and she's a nervous little one to begin with. She's not your typical snappy Chihuahua and loves everyone. They treated her right and as far as we…
read moreWe are so glad Ginger did so well!! She sure is a blessing 🙂
This place is awesome! The office staff was so kind and helpful. Used for daycare today and a bath but will absolutely use for boarding and other services going forward! 100% happy!!! 10 stars if Google went that high!
CB! We are so happy to hear you and your pup enjoyed your visit!!! We are truly best to have such an amazing staff. Thank you for your feedback! I will message google about the 10 stars 😜
This truly is the most amazing place to board your pets. When we arrive our cat (Alice) runs down the hall into her condo (as we call it) and, after the first visit, has never shown any trace of apprehension when we bring her. The set up …
read moreToday was our first visit to the spa for grooming. The drive through drop off and pick up was so convenient and easy! The staff was incredibly friendly, patient, and knowledgeable. Our dogs got full service treatment and they will most …
read moreThis was my Charlie’s first day at The Royal Pet Resort and Spa. I am extremely pleased with the care and professionalism of this facility.
I had lots of questions as I was nervous, but the staff was very kind and understanding.
Will …
read moreAll of our puppies have gone to the spa, they got baths and nail trims and grinding. Just beautiful all of them!
We thank you all for taking such good care of all of our babies!
Sincerely,
The Geier Family
Joni,
We love ALL the Geier dogs!! What a crew! Thank you so much for the glowing review, we are so glad to make you and your babies so happy!
This place was highly recommend, after doing a tour of the facility we felt comfortable moving forward with boarding our beloved Bea at this location. This was Bea’s 1st boarding experience, she was a little nervous at first but after a …
read moreAnother glowing review for grooming and daycare services!! My babies look AMAZING!! I’ve already booked their next two appointments; and I’m looking at a daycare package!! This place is EXACTLY what a pet parent could hope for… your one …
read moreMia, we so appreciate your glowing review!! We truly love what we do and where we have chosen to do it!
Staff is amazing at Richter’s. They genuinely care and love on your pets. We use grooming and dog daycare there as well. Drop off through the drive thru makes the process too easy and cameras at daycare allows you to enjoy your pet from …
read moresuper friendly. boarded our two dogs there for 5 days. Called immediately when issue occurred and were very polite and accommodating even though our dog was the culprit. Highly recommend!
Brewer and Lucy are so sweet!!! We do our absolute best to stay in contact with our owners and know how imperative it is to be in the know. Thank you for your great feedback!
RPR/Richter takes such good care of our fur-baby – daycare, boarding, grooming, and vet care! It has taken him a bit to get use to the daycare setting…he hasn’t always been the easiest dog in the bunch to deal with. The daycare directors …
read moreIt has been such a pleasure to see Goose grow and learn with us! Thank you so much for the positive feedback. We truly have such an awesome staff!!
The groomers at Richter’s are the best! My corgi has an undercoat that is thick. He sheds constantly, even though we brush him daily. Carmen gets all his undercoat out & trims him to perfection! He looks so good when we pick him up! His …
read moreSince I was not the one being boarded I don’t really have an opinion but my two pups did and they looked super happy and were not in any hurry to leave when I picked them up. The last kennel I used they looked they had been held hostage for…
read moreMy two puppies LOVE to come here for daycare! All the staff are super friendly, helpful and accommodating. Love how I can drop my babies off for daycare and they can get their health taken care of while they’re already here in addition to …
read moreRichter Animal Hospital and the Royal Pet Resort are the most amazing caring people. They treat and care for my sweet Sadie J. as if she were their own. I absolutely trust them for daycare / boarding and medical treatment. If Sadie doesn…
read moreMichelle,
You are SO right. We love her like our own!! Thank you so much for your kind, uplifting words.
My fur babies absolutely LOVE going to day play! I know this because they are always super excited and there is no dragging then on the leash! Highly recommend this facility:
Jennifer,
Chica and Gordo are staff favorites!!! We are so happy they are able to tell you how much they love it 🙂
I have had my dogs stay here and they take the best care of them. Treat them like their own and love the cameras in their room so I can peek in on them.
Also their groomers are amazing. My chow Winston always looks so handsome when he comes…
read moreMarianne,
Winston, Millie, Margo and Pixie are absolutely part of the RPR family. We just adore them! Thank you for the positive feedback!